Indigo Crow Website Terms & Conditions

Welcome to our Indigo Crow website. If you use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. If you disagree with these terms and conditions, please do not use our website. The registered office is Indigo Crow Ltd , 57 Burton road, Lincoln. LN1 3JY.

The pages of this website are for your general information and use only. Its content is subject to change without notice.

Indigo Crow Ltd. provides no warranty or guarantee as to the accuracy or suitability of the information and materials found on this website. You acknowledge that such information and materials may contain errors and we expressly exclude liability for any such inaccuracies, permitted by law.

We reserve the right to only sell or provide workshops on this website to adults aged 16 years and over as certain workshops will require an age limit for safety reasons and use of specialised tools and equipment that prevent us from offering these workshops on this website to anyone below this age.

Use of information on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any information available through this website meets your requirements.ย Material on this website is owned by or licensed to us. This material includes the design, layout, appearance and graphics. It is prohibited to reproduce this material other than in accordance with the copyright notice.ย It is a criminal offence to use this website without authorisation and may give rise to a claim for damages.ย Indigo Crow website may also include links to other websites. These links are for your convenience and further information. We have no responsibility for the content of any linked website.ย Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.ย 

COPYRIGHT

This website and its content is the copyright of Indigo Crow Ltd โ€“ ยฉ Indigo Crow 2024. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited.ย You may not, except without our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or system.

DISCLAIMER

The information within this website is for general information purposes only. The information is provided by Indigo Crow and we make no warranties of any kind about the accuracy, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website. Reliance on this information is therefore strictly at your own risk.ย Indigo Crow Ltd will not be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.ย If through this website you are able to link to other websites, Indigo Crow has no control over the nature or content of those sites. The inclusion of any links does not necessarily imply that we endorse the views expressed within them.ย We will attempt to keep the Indigo Crow website running smoothly but take no responsibility for, and will not be liable for, the website being unavailable due to technical issues beyond our control.

INDIGO CROW.

TERMS AND CONDITIONS OF SALE.

Cancellation and Refunds.

For in store purchases: Refunds must be processed using the original payment method and will only be given in the following instances:

– The goods received are faulty (and the faults have not been specified at the time of purchase)

– The goods initially ordered are now unavailable

– The goods provided differ from those originally ordered

For online orders only: If you need to cancel your order for a product or a workshop and request a refund, your request must be made in writing (email) within 14 days of receiving your order. 

If you purchase items using the Own Art Scheme and cancel your credit agreement for whatever reason, you must immediately arrange alternative payment for any items purchased under the scheme. Cancellation of your agreement does not constitute an entitlement to a refund.
Your statutory rights are not affected.

Exchanged goods.
 Indigo Crow gallery will accept exchanges for goods in the following instances:

– Exchanges must be used towards a product of equal or greater value than the original purpose

– Exchanges are requested within 14 days of receipt of the original purchase 

– Exchanged items have not been subject to any customisation (this includes bespoke framing)

– Items eligible for exchange must be inspected and terms of exchange agreed by a member of the management team.


Deposits.

All deposits taken for goods, gallery hire or workshops are non-refundable. Before any goods are dispatched the outstanding balance must be paid in full. Deposits are of a minimum of 50% of the total cost of the goods unless otherwise agreed in writing by a member of management.
 
Delivery.
All work ordered will be shipped out as soon as possible. If you are purchasing a piece from an exhibition, delivery / collection will be arranged after the closing date of the show. You will be made aware of this at the point of sale. 
 
Items delivered outside the UK.

Orders that are delivered outside the UK may be subject to local import duties or taxes. These additional costs are outside our control and must be payable by the customer in full. We accept no liability for failure to comply with any local laws or regulations.
 
Anti-Money laundering procedures.
In compliance with anti-money laundering regulations, Indigo Crow are legally required to carry out checks using your personal information when required. Additional information may also be requested in line with the requirements of the checks in progress. You will be informed of any checks taking place and the necessary information needed.

Privacy Policy

Who are we? Our website address is: https://indigocrowgallery.com

This website is owned and operated by Indigo Crow Gallery Ltd. 

We do not actively collect personal data for any reason except for the purposes of communication with anyone making enquiries about one of our workshops or exhibitions via website forms / email / text / Facebook message and our newsletter.

Comments.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitorโ€™s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media.

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select โ€œRemember Meโ€, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with.

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data at Indigo Crow.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent.

Visitor comments may be checked through an automated spam detection service.